Replace cartridge after 12 months or 8,000 liters of filtered water

*Whichever comes first to ensure the quality of drinking water

 

WHY SHOULD YOU REPLACE CARTRIDGE ON TIME?

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Ensuring health safety for consumers

Mitsubishi Chemical Cleansui recommends that cartridges should not be used after 12 months or 8,000 liters of water filtered because the quality of filtered water is no longer ensured as committed by the manufacturer. Therefore, it is not suitable for direct drinking.

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Ensuring the proficiency of activated carbon

The third filtration layer with activated carbon will deteriorate after 12 months or 8,000 liters of filtered water, resulting in a decrease in absorption of toxic substances, including residual chlorine and Trihalomethanes (THMs), which may cause serious health problems.

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Maintaining the durability of water purifiers

Mitsubishi Chemical Cleansui water purifiers work best with their qualified and compatible cartridges. When cartridges expire and are still being used, they have to work at full capacity. This prolonged condition can speed up the deterioration process of the water purifiers.

WHY SHOULD YOU CHOOSE GENUINE CARTRIDGE?

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Being suitable for water conditions in Vietnam

EUC2000 cartridge is developed for Vietnamese tap water conditions and working pressure. Especially, water filtered by EUC2000 cartridge is tested qualified with QCVN 6-1:2010/BYT – National technical regulation for bottled/packaged natural water.

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6-month warranty offered for genuine cartridge

A 6-month warranty is applied to genuine EUC2000 cartridge (for technical errors or manufacturer’s defects). This warranty only covers genuine Mitsubishi Chemical Cleansui – branded cartridges.

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A full set of after-sales services applied

A 6F service is offered to customers who buy genuine EUC2000 cartridges. It includes 1-free consultancy, 2-free delivery, 3-free installation, 4-free cartridge replacement reminding, 5-free technical support, 6-free Chlorine and pH tests.

CARTRIDGE REPLACEMENT REGISTRATION

Please fulfill the form below for genuine cartridge replacement.








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CUSTOMER REVIEW

Cleansui's counselors are very enthusiastic and attentive

"Cleansui consultants are quite enthusiastic and considerate. They give us phone calls to notify when cartridge is about to expire, or provide detailed instructions on how to store cartridge properly in the fridge on holidays. We are satisfied with your professional services."

Ms. Quy

The periodic water filter replacement for our company is extremely important

"Regular cartridge replacement is important to our company because it shows how we care about our employee health and wellbeing. Beside your professional customer service and cartridge replacement service, Cleansui has done a great job in technical support which is fast and reliable."

Mr. Tung – Manager of Viettours Travel

NEWS

Latest product news, events, water and health

STRONG FILTERING CAPABILITIES
The sidewalls of hollow fiber membrane can remove the minute particles up to 0.01 micrometers in tap water.

Khả năng lọc mạnh mẽ
Enlarge
THE DIFFERENCES BETWEEN WITH AND WITHOUT HOLLOW FIBER MEMBRANE
Before
After
Component 2
Component 2
Component 2
Before filtering
After filtering
Only activated carbon
With hollow fiber membrane
1Before filtering
2After filtering
MESH STRUCTURE
Movement of water through the hollow fiber membrane filter. Impurities are filtered inside of these fibers.
Cấu trúc lưới
TECHNOLOGY:

HOLLOW FIBER MEMBRANE

Màng lọc sợi rỗng
REMOVAL OF CRYPTOSPORIDIUM
Cryptosporidium size is about 4 to 5 microns. By penetrating the digestive tract, it can cause fever, acute diarrhea, etc. The disinfection using chlorine at waterworks can not eliminate this bacterium.
ELIMINATION OF RED RUST
Loại bỏ được gỉ sắt đỏ
STRONG FILTERING CAPABILITIES
The sidewalls of hollow fiber membrane can remove the minute particles up to 0.01 micrometers in tap water.

Khả năng lọc mạnh mẽ
Enlarge
THE DIFFERENCES BETWEEN WITH AND WITHOUT HOLLOW FIBER MEMBRANE
Pre-filtered
After filtering
Component 2
Before use
After using
Component 3
Use only activated carbon
Together with hollow fiber filter
Component 4
Pre-filtered
After filtering
TECHNOLOGY:

HOLLOW FIBER MEMBRANE

Màng lọc sợi rỗng
MESH STRUCTURE
Movement of water through the hollow fiber membrane filter. Impurities are filtered inside of these fibers.
Cấu trúc lưới
REMOVAL OF CRYPTOSPORIDIUM
Cryptosporidium size is about 4 to 5 microns. By penetrating the digestive tract, it can cause fever, acute diarrhea, etc. The disinfection using chlorine at waterworks can not eliminate this bacterium.
ELIMINATION OF RED RUST
Loại bỏ được gỉ sắt đỏ
Bộ lọc

FAQ

Frequently asked questions about products, water and health.

Warranty

A product subjected to warranty policy only if it meets all following conditions.
  • Firstly, the product must be in term of warranty.
  • Secondly, damages due to manufacturer’s errors must be determined by Cleansui technicians.
  • Thirdly, the product is not in any case of rejection of warranty.
  • Finally, the product is only used with tap water (according to QCVN 01:2009/BYT), the water pressure is from 0.07 to 0.35 MPa, under 35 degree Celsius and above freezing temperature.

The habits of using water every day

Tap water meets Vietnam's domestic water standard which is QCVN 01: 2009/BYT. However, you should note that:
  • To reach your home, tap water has gone a long way in the plumbing system. On its way, there may be a lot of impurities such as dirts, rusts, leads,... and even bacteria. Therefore, Cleansui recommends that you should not drink tap water directly without going through a reliable water purifier.
  • Drinking boiled water is an old habit of the Vietnamese people. However, did you know that boiled water can get re-infected after 2 hours, and after 24 hours, the amount of bacteria will continue to multiply? Therefore, Cleansui recommends that water should be consumed within 2 hours after boiling or you should use water filtered from a reputable water purifier.

Although using 20 liter water bottles is considered as a safe solution, there are some disadvantages compared to using Cleansui water purifier as follows:
  • It takes time to have water ready, you have to wait for delivery service.
  • The process of bottling & rinsing may not be guaranteed, the risk of re-infection is high due to the reuse of plastic bottles -> Microbiological criteria is not guaranteed.
  • Water bottles at some unreliable facilities may have sediments or solids at the bottom of the bottles due to the presence of unexpected objects in the production process -> Physicochemical criteria are not guaranteed.
  • In addition, the cost of using Mitsubishi Chemical Cleansui water purifier (using EUC2000 cartridge ) is 495 VND/ liter, cheaper than using water from a bottle with the cost in the range of VND 1,000 - 2,500/ liter (type VND 20,000 - 50,000/ bottle of 20 liters).

Thiết bị lọc nước Mitsubishi Cleansui

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